Return & Refund Policy

Return & Exchange Policy

Thank you for shopping at BAADULI. We strive to ensure your satisfaction with every purchase. Please read our Return & Exchange Policy carefully.

🗓️ 5-Day Exchange/Return Policy

You have 5 days from the date of delivery to request an exchange or return. To initiate a request, please contact us at baaduli.info@gmail.com.

✅ Eligibility Criteria

To qualify for a return or exchange:

• The item must be unused and undamaged.
• The product must be returned in its original packaging.
• The original invoice must be included.
• Used or damaged products (not caused during transit) are not eligible for return or exchange.

📦 Accepted Reasons for Return/Exchange

Returns or exchanges are accepted only in the following cases:

• The product is damaged.
• You received the wrong item.

🚚 Return Process

Once your return request is approved, we will arrange a pickup from the original delivery address. You will be informed about the pickup schedule in advance.

🔁 Exchange Process

After the returned product has been picked up and verified, the replacement product will be shipped and delivered within approximately 5–6 working days.

⏱️ Delivery Discrepancies

Any delivery-related issues must be reported within 48 hours of delivery by emailing baaduli.info@gmail.com.

Cancellation Policy

Orders can only be cancelled before they are shipped. If the cancellation request is accepted before dispatch, a full refund will be processed.

🛑 Order Refusal

BAADULI reserves the right to cancel or refuse any order due to reasons including, but not limited to:

• Product unavailability.
• Pricing or technical errors.
• Incorrect or incomplete customer information.

💳 Refund Process

Once your returned product has been received and approved after inspection, the refund will be processed to your original payment method within 5–7 working days.

Refund Policy

At BAADULI, we are committed to delivering high-quality products in sustainable packaging. Please review our refund policy below.

❌ Non-Refundable Conditions

• No refunds will be provided once an order has been confirmed and shipped.
• Orders cannot be cancelled after dispatch.

📦 Transit Damage Claims

If your product is damaged during transit:

• Contact us within 24 hours of receiving your order.
• Share clear photographs of the damaged product along with the invoice.
• Send the details via email at baaduli.info@gmail.com or WhatsApp at +91 83739 05285.

Our support team will review your request and respond within 3–4 working days. Depending on the situation, we may provide a replacement or issue a refund.

Contact Information

Email: baaduli.info@gmail.com
WhatsApp: +91 83739 05285